Returns & Exchanges
At Cambria Bike, we want you to be fully satisfied with your gear, which is why we offer a 30-day return window for items in new, unused condition with original packaging. Whether it's a sizing issue or a change of heart, our goal is to get you back on the trail as quickly as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal or contact our customer service team to request a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Carefully place your unused items back into their original manufacturer packaging and secure them inside a sturdy shipping box to prevent damage during transit.
- 3.Ship It Back
Affix your prepaid shipping label or your own carrier label to the box, ensuring the RMA number is clearly marked on the outside of the package.
- 4.Inspection and Refund
Once our technicians verify the condition of the returned equipment, we will process your refund or exchange within 3-5 business days.
